Support

Questions about Wattio? Most answers are right here — and we read every email.

Contact us

Email: support@tools4magic.com

We usually reply within 1–2 days. Please mention your iPhone model and iOS version.

Why does my 20 W charger read ~14–16 W?

Wattio shows the effective power reaching the battery, not the number printed on the adapter. Some energy is always lost as heat, and charging slows down above 80%. A reading a few watts below the rating is normal and healthy.

Why do I have to wait for a result?

iOS gives apps no instant wattage reading — Wattio has to watch the battery percentage move over time to calculate speed. The live number appears within about a minute, and the longer the test runs, the more accurate it gets. Keep the phone idle during a test for the best result.

The test showed "measuring" and never finished.

The battery percentage needs to rise by at least ~1% before a result can appear. Very short tests (under ~15 seconds) or using the phone heavily while testing are discarded. Try again with the screen off and the phone untouched.

Can it detect which charger or cable I used?

iOS does not let any app read the brand or type of a charger or cable. Instead, Wattio recognises a charger by its measured power: name one once (the gear icon on a result) and it's recognised automatically next time.

How do I log battery health?

Apple provides no battery-health API, so you enter the number yourself from Settings → Battery → Battery Health & Charging → Maximum Capacity. Wattio charts it over time so you can see how your battery ages.

Does the charge alarm work when the app is closed?

Enable notifications when prompted. The alarm fires a notification at your target percentage. For the sound, keep Wattio open or use the Live Activity so iOS keeps it active while charging.

Why isn't the widget updating instantly?

iOS refreshes widgets on its own schedule to save battery, so figures can lag by a few minutes. Open the app to force the latest values.

Does Wattio collect my data or need an account?

No. Everything runs on your device. No account, no ads, no tracking, no data collected. Your tests can sync across your own devices through your private iCloud only. See our Privacy Policy.